From The CotswoldsTerms and Conditions

Welcome to the From The Cotswolds website (the "site"). From The Cotswolds provides this site as a service to its customers. Please review the following basic terms and conditions that govern your use of our site (the "Agreement"). Please note that your use of our site constitutes your agreement to follow and be bound by these terms and conditions. If you do not agree, please do not use this site.

Although you may "bookmark" a particular portion of this site and thereby bypass this Agreement, your use of this site still binds you to the terms. From The Cotswolds reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the From The Cotswolds website following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

Usage restrictions and intellectual property

All of the content you see and hear on this site, including, all of the page headers, images, illustrations, graphics, sound and video clips, and text are subject to trademark, service mark, copyright and/or other intellectual property rights or licenses held by From The Cotswolds or by third parties who have licensed their materials to From The Cotswolds. The entire content of the From The Cotswolds website is copyrighted as a collective work under UK copyright laws.

The content of the From The Cotswolds website, and the site as a whole, are intended solely for the personal use by the users of our site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any content or materials is transferred to you as a result of any such activities. From The Cotswolds reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.

Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from From The Cotswolds.

Supply of goods and product specifications

By clicking "Submit" on the Shopping Cart page or by ordering goods off-line, you are confirming that you are purchasing the goods and that you will pay for them in full. If you have ordered more than one item and not all of the items are available for immediate shipment, we may ship the available item or items, then ship the remainder of your order as soon as possible. If your order is contingent on all items being shipped together, or if you wish to stipulate any other conditions, please telephone or email us when placing your order.

The order acknowledgement we send you on receipt of your order is simply a confirmation, and not a guarantee of supply of goods. If we have failed to ship your order in the timescale we have advised, we will, on your request, refund in full any payment you have made and cancel your order.

We will not be liable for any consequential losses you may incur because we have failed to supply goods you have ordered or because goods we have supplied have caused damage for any reason, including misuse, delivery damage, or manufacturing defects.

We list product specifications as accurately as we can. However, manufacturers may change product specifications without notice. From The Cotswolds cannot be held responsible for such changes or errors or omissions resulting from incorrect specification information.

Where pictures are used to advertise products, they should be considered indicative only. The contents of a hamper or gift box can vary (new additions, seasonal variations, product availability etc.) & it is the responsibility of the purchaser to check the contents list of a particular product, to ensure that they are clear as to the items they are buying.

Products supplied may include nuts. The company cannot guarantee that any of the products supplied are free of nuts or nut traces.  

Special products and special offers are limited in supply. We reserve the right to withdraw these at any time. We cannot be held responsible if a special product or special offer is unavailable at the time you place your order.

Williamstowe Limited (trading as 'From The Cotswolds') is licensed by Bath & North East Somerset Council, under the Licensing Act 2003, to supply alcohol via this website.

The company takes its responsibilities seriously and whilst detailed information relating to the Licensing Act 2003 can be found on various government & local authority websites (e.g. Office of Public Sector Information  http://www.opsi.gov.uk/about/index.htm ) the company would like to draw existing & potential customers' attention to some specific points:

  • In licensing law a drink is defined as 'alcohol' where the alcohol by volume (ABV) is over 0.5%.
  • It is an offence for anyone under the age of 18 to purchase or attempt to purchase alcohol, or for someone over the age of 18 to purchase or attempt to purchase alcohol on behalf of someone under 18. If From The Cotswolds (FTC) has any reason to believe that an order has been placed in these circumstances, the order will not be fulfilled and a refund provided. Where appropriate, the relevant authorities will be notified.
  • Although no offence is committed if a young person merely signs for alcohol delivered to a home or place of work, provided that an adult placed the order, or when a person under the age of 18 has taken in a delivery on behalf of his employer, FTC will not accept or process any order which includes alcohol, except on the understanding that the customer arranges for the delivery to be accepted only by somebody aged 18 years or over.
  • It is an offence to sell liquer confectionary to a person under the age of 16.
  • It is an offence to knowingly send a person under the age of 18 to obtain alcohol that is sold for consumption off the premises. This applies whether the young person is sent to the actual premises where the alcohol is sold or supplied, or to other premises to which the alcohol has been sent. 

By placing an order with From The Cotswolds that includes alcohol, it is taken by the company that the customer is aged 18 years or over and understands (& accepts) the UK laws governing the sale, purchase and consumption of alcohol (consistent with the Licensing Act 2003).  

Pricing policy

All prices listed are in pounds sterling.

We list prices as accurately as we can. However, we cannot be held responsible for incorrect price listings. In the event a From The Cotswolds product is listed at an incorrect price due to typographical error or systems error, From The Cotswolds shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. From The Cotswolds shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, From The Cotswolds shall issue a credit to your credit card account in the amount of the incorrect price.

Colours

We have done our best to display as accurately as possible the colours of the products shown on the From The Cotswolds website. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Correction of errors and inaccuracies

The information of the From The Cotswolds website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologise for any inconvenience this may cause you. If you are not fully satisfied with your From The Cotswolds purchase you may return it in accordance with our returns policy.

Term and termination

These terms and conditions are applicable to you upon your accessing the site/ or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by From The Cotswolds without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Enforcement of terms and conditions

By accessing and using the From The Cotswolds website, you agree that your access to and use of the From The Cotswolds website is subject to these Terms and Conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the United Kingdom.

Indemnification

You agree to indemnify, defend, and hold harmless From The Cotswolds, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.

Third party links

In an attempt to provide increased value to our visitors, From The Cotswolds may choose various third-party websites to link to from its own site. However, even if the third party is affiliated with From The Cotswolds, From The Cotswolds has no control over these linked sites, all of which have separate privacy and data collection practices, independent of From The Cotswolds. From The Cotswolds has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites. These linked sites are only for your convenience and therefore you access them at your own risk. None the less, From The Cotswolds seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its site, but for sites it links to as well (including if a specific link does not work).

Disclaimer

This site and the materials and products in this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, From the Cotswolds disclaims warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringemnt. From the Cotswolds does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. From the Cotswolds does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. the above limitations may not apply to you.

Limitation of liability

From the Cotswolds shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if From the Cotswolds has been advised of the possibility of damages. applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Contact Us

From The Cotswolds is the trading name of Williamstowe Limited (Company No. 4833539). Williamstowe Limited is incorporated in England & Wales (Companies House Cardiff 15th July 2003). All enquiries relating to From The Cotswolds should be made to the registered office of Williamstowe Limited:

Clevedale
The Shallows
Saltford, BS31 3EX
t: 01225 874 547
m: 07973 399 297

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